We needed a more uniform way of collating driver and vehicle information and being able to record it and report on it. Drivers would use the work WhatsApp group to report defects, and messages would get lost. It was hard to keep track.
We needed a more uniform way of collating driver and vehicle information and being able to record it and report on it. Drivers would use the work WhatsApp group to report defects, and messages would get lost. It was hard to keep track.
On the admin side it saves me about 20 minutes a day by having all the information in one place. It also saves our mechanics several days of unexpected work. Before, vans would come in for a service or MOT, and what should have been a 2-hour job could take half a day due to missed defects. Now they’re more aware and can allocate time properly to fix what needs fixing.
It’s easier to monitor defects now, which means we can quickly remove vehicles from the road that aren’t roadworthy. We have a lot less unexpected vehicle downtime, and there’s been a noticeable improvement in safety.
Every month, I pull a report on current outstanding defects, so our head mechanic has everything consolidated in one place, instead of searching through emails. The reporting function has been so helpful for us to track which drivers are doing what.
